Selling domestic flight tickets is one service you can offer to your walk-in and offline customers. By offering the service and being provided with the necessary marketing banners by these airlines, the product itself will create a buzz for your agency. This is a great help especially if your agency is located in a semi-residential area. Also while these tickets can be purchased online easily, many passengers for this product are still not knowledgeable on how to purchase online.
You don’t need to go thru intensive training to be able to sell this product. Basic knowledge of online booking will do. The airline concerned will orient you and your staff on how to do this in a breeze. Accounting procedures, reporting, replenishments and other back-end support will also be taught.
The facility requires quite an investment though. Getting accredited with Cebu Pacific , Air Philippines, and Zest Air, for reference purposes, will require around P500,000 bond altogether; Air Philippines less than P100k, Zest Air a little higher. Cebu Pacific is in a much higher amount, however you will be able to sell all that they offer, including international flights.
Just a note, prices are the same as what online buyers see as there is no special price or commission even for agents. Your source of income will be the service fee which you are going to charge your customers, on top of the ticket cost. Despite this price difference between buying directly from the airline and thru a travel agency, customers tend to buy from a nearby agency, as shown by the growing number of sub-agents for these domestic airlines.